Frequently Asked Questions

General Ticket Questions

  • Fusion Festival 2026 dates

    Fusion Festival 2026 will take place from Wednesday, June 24 until Sunday, June 28.

  • Festival tickets for Fusion Festival 2026

    Festival tickets are only available in our ticket shop. There are two ways to get a festival ticket:

    1. Participation in the ticket raffles

    • Registration: December 1–14, 2025, by placing a one-time order in our ticket shop.
    • First raffle: December 18, 2025 – winners receive a purchase option for a festival ticket.
    • Second raffle: February 5, 2026 – all unsuccessful orders from the first raffle are automatically entered.
    • Important: The registration phase applies to both raffles. There is no separate registration for the second raffle. If you do not win in the first round, your order automatically enters the second raffle.

    2. Ticket:Bourse – Last chance to get a festival ticket

    • If you were unlucky in the raffles, you can buy a festival ticket in our Kulturkosmos Ticket:Bourse from May 5, 2026 to June 27, 2026.

    • Festival tickets are resold by Fusionist:as who can no longer attend.

    • A new order must be placed for the Ticket:Bourse.
    • Unsuccessful raffle orders become invalid.

    Important information

    Only one order per person allowed!
    Multiple orders will result in immediate disqualification and exclusion from the raffles or from the Ticket:Bourse.

    Festival tickets are personalized.
    Each ticket is bound to one person and can only be transferred within our Kulturkosmos Ticket:Bourse.

    Beware of fraud!
    Festival tickets are only available in our ticket shop – never buy from third parties.

  • Ticket price

    The festival ticket costs 220 €, including a 10 € trash deposit and taxes and is valid for all 5 festival days.

  • Day tickets

    Day tickets are sunday tickets, which are available only for the festival Sunday. There are no day tickets for any of the other festival days.

  • Fusion 18+ / Children at fusion

    Access to the festival area is only permitted to persons who are 18 years or older by June 24, 2026.

    A small Family Space will probably be set up again, which will be located outside the festival area on the island side. Children may only stay there with their parents and must be supervised at all times. Experience has shown that the kids' space fills up quickly, so we cannot guarantee that parents arriving with children will find a place there. In addition, there will probably be a ticket that allows access to the island. However, there are also alternative options at campsites in the surrounding area, which must be organized independently.

  • General information about Fusion Festival 2026

    General information about the Fusion Festival, like getting there, camping, etc., is usually posted online on our website prior to the festival. Until then you can get an idea in our Archives or ask in our Kulturkosmos Forum.

  • Entry control

    The following will be checked at the entrance of the festival:

    • Entry only if name and date of birth on the festival ticket match your photo ID exactly.
    • No power of attorney: You cannot enter the festival with someone else’s ticket.
    • Accepted IDs: ID card, passport, driver’s license, DGTI, or a similar document with name, date of birth, and photo.
  • Using or buying festival tickets from other people

    Our Festival tickets are personalised in the name of the ticket holder and are therefore non-transferable!

    WARNING: SCAM! You should therefore never accept festival ticket offers outside of our website. We are receiving an increasing number of reports about illegal ticket offers, and we have created a [post on the Kulturkosmos forum] (https://forum.fusion-festival.de/viewtopic.php?t=79179&sid=b334e22b033606080708730b6ef95c0c) so that you can protect yourself and report any attempts at fraud to tickets@fusion-festival.de.

    The name on the ticket and the date of birth will be compared with your photo ID at the festival entrance. If the two do not match, you will not be granted access to the festival.

    But our Kulturkosmos Ticket:Bourse ensures a secure and fair resale of festival tickets between Fusionist:as. The entire process – from purchase to the refund for the original ticket holder – is handled by us, without private transactions.

    Important information about the Ticket:Bourse:

    • Period: May 5 – June 27, 2026
    • Location: Ticket shop

    Process:

    • You place an order for a festival ticket in your name directly in our shop.
    • Payment is processed by us, not between individuals.
    • The original ticket holder receives a refund minus € 10 fee from us on their account within 7 working days.
    • Important: Entry with an untransferred ticket or one bought from third parties is not possible!

Payment

  • Order marked as "payment pending" despite (real-time) transfer

    It takes at least 2 business days (excluding weekends/holidays) to process your payment. If your payment status still hasn't changed to "Paid" after this time or you haven’t received a confirmation email, please check:

    • If your bank transfer was made at least 2 business days ago
    • If you entered the correct reference code
    • If the full amount was transferred on time
    • PLEASE NOTE: Even real-time transfers are not displayed in real time in your order overview.
      Depending on the circumstances, real-time transfers are only processed in real time during bank working hours (i.e., only on business days, only during business hours, not on public holidays, etc.). Additionally, we need time to process the payments in our system. It is therefore normal for your order to be marked as “Paid” only on the second business day after your real-time transfer.

    If your order is still marked as "Payment pending" on the third business day after your transfer or if you made a mistake with your transfer, please email us at tickets@fusion-festival.de.

  • Payment amount and instalments

    The total amount to be paid is shown in your personal order overview.

    • Make sure you transfer the correct amount. Ask your bank if they charge an international / SEPA transfer fee and make sure to cover it fully.
    • Incomplete amounts, e.g. due to bank charges, must be settled within the payment period. Otherwise, the incomplete amount will be returned without comment and your order will be cancelled.
    • Installment payments are not possible.
  • Missing or incorrect reference code

    If you have not specified the purpose of the payment, your payment cannot be automatically allocated.
    To enable us to process it correctly, please send us an email to tickets@fusion-festival.de with:
    - Name and order number
    - ** Transfer receipt with date, amount and account information**

    Without this information, your payment cannot be allocated and the order will remain unpaid. Please contact us as soon as possible to ensure that your ticket does not expire.

  • Ticket paid for by someone else

    Third parties can pay for your tickets but it is essential that they include the correct order number in the reference field when making the transfer. This is the only way we can allocate the payment. Otherwise, it will be returned automatically without comment and your ticket purchase option will expire at the end of the payment period. You can find your order number in your order overview.

  • Paying for multiple tickets together

    Multiple tickets can be paid for together.

    • If you want to pay for several orders at once, you must specify all order numbers in the reference field. Otherwise, we will not be able to allocate the payment, it will be returned without comment and your ticket purchase option will expire at the end of the payment period.
    • Several tickets (e.g. festival and car tickets) can be paid for together within one order. This is how it is intended to work anyway.
  • Transfer recall service

    If you have made a transfer by mistake and want it back, please do not use your bank's transfer recall service. This will cost you fees and will usually be rejected by us.

    Instead, please send us an email to tickets@fusion-festival.de so that we can talk about the next steps together.

  • Requesting an invoice

    If you need an invoice for your ticket(s), you can simply contact us at tickets@fusion-festival.de. Please also include your order number in the email.

  • Bank transfer instructions

    To make sure your festival ticket can finally be yours, we need your payment. To ensure everything goes smoothly and both you and we are satisfied, please keep the following points in mind:

    • Make your transfer at least 2 business days in advance (excluding weekends/holidays) to ensure the payment arrives on time.
    • Use the specified reference code – without it, the payment cannot be allocated. If you have forgotten the reference code, please contact us immediately with proof of your transfer.
    • In case you want to pay for more than one order in one transfer you have to list all order numbers in the reference code. Otherwise we cannot allocate the money and the orders stay unpaid.
    • Transfer the full amount in euros (including any applicable bank fees) via SEPA to avoid additional costs.
    • Most banks have been offering free real-time transfers in the SEPA area since January, you can use them. Processing will still take 2 working days. We explain the delay in the FAQ Order marked as "payment pending" despite (real-time) transfer. Please make sure that the transfer does not incur any additional charges for us.

Cancellation

  • Cancellation of the festival ticket

    A paid festival ticket can be canceled until April 30, 2026. After that, you can only resell your festival ticket via our Kulturkosmos Ticket:Bourse.

    How to cancel your ticket:
    - Open your order overview.
    - Scroll all the way down and click the “Cancel” button.
    - Follow the further steps to complete the cancellation.

    The cancellation fee for a paid festival ticket is €10. We will transfer the remaining amount of € 210 back to your bank account within 7 working days.

  • Reversing a cancellation

    Unfortunately it is not possible to reactivate a cancelled ticket.

  • Which tickets (not to) cancel

    Tickets you can cancel

    • Additional tickets for vehicles can only be cancelled as part of the entire order. However, after the cancellation deadline, they can be resold individually via the Kulutrkosmos Ticket:Bourse.
    • Festival tickets can be cancelled up until the cancellation deadline. After that, they can only be resold via the Kulutrkosmos Ticket:Bourse.

    Tickets you can not cancel

    • Sunday tickets can only be transferred via the ticket transfer service.

Sunday Tickets

  • About the the Sunday ticket

    The Sunday ticket is valid exclusively for Sunday, June 28, from 8 am onward, granting access to the full Fusion Festival program on the final day. The entrance for all people with a Sunday ticket ends on Sunday at 4pm.

    • Presale: Starting February 5, anyone who is at least 18 years old on the Sunday of the festival can purchase a Sunday ticket for €65 in our ticket shop.
    • On Site: On June 28, from 8 am to 4 pm, Sunday tickets will be available for €70 at the Botschaft.
    • Ticket Transfer: Sunday tickets can be passed on via Ticket Transfer from people who no longer need their presale Sunday ticket.
    • The Sunday ticket will be available for download as a PDF with a QR code in your personal order overview shortly before the festival Sunday and must be printed out or downloaded to your smartphone and brought with you for admission.
  • Payment of Sunday ticket
    • The payment details can be found in your order overview once you have completed the order process.
    • The payment for your presale Sunday ticket must be credited to our bank account within 14 days of the order date. Otherwise we will unfortunately have to cancel your order and refund any money paid too late.
    • Also see Payment for further general information on this topic.
  • Sunday ticket transfer
    • If you have a paid for a Sunday ticket then you will be able to find the ticket transfer in your order overview.
    • Payment between buyer and seller is handled privately and at your own responsibility.
    • Ticket transfer via our ticket shop is used to cancel the old ticket and issue the new ticket. This is for security reasons, to ensure that the ticket can only be used by the recipient.
    • A ticket transfer can not be reversed. However, the person that received your Sunday ticket can transfer it back to you.

    Transferring a Sunday ticket

    To transfer your Sunday ticket, go to your order overview, click on "Ticket Transfer", and enter the email address of the new Sunday ticket holder. Once the transfer is completed, the person will receive an email with a link to their new order overview, while your order will be automatically canceled.

    • Important: The email address cannot be changed later. Make sure to enter it correctly.

    Receiving a Sunday ticket

    Once you have found a seller willing to transfer a Sunday ticket to you (e.g., via the Kulturkosmos Forum), the seller can initiate the ticket transfer in their order overview.

    • Provide a valid and regularly checked email address. The seller must enter it correctly without typos.
    • You will receive an email with a link to your order overview as a confirmation, where you can view the transferred Sunday ticket after accepting the terms and conditions.
    • Important: Do not buy a PDF ticket! Only an official ticket transfer via our website with an individual order overview ensures that your Sunday ticket is genuine and not a scam.

    If you're still looking for someone to take over your Sunday ticket, check our Kulturkosmos Forum for interested buyers.

    No ticket transfer emails received? Write us: tickets@fusion-festival.de

Order and Order Overview

  • Accessing your order overview

    This is how you can access your order:

    Confirmation email:

    • After successfully placing your order, you will receive an email with the subject "[Fusion Festival 2026] Your order XXXXX was successful", containing the link to order overview. Save it, as it gives you access to your order.

    Lost the link?

    • Request a new one in the bottom of the homepage of our ticket shop by clicking "Resend link".
    • Use the same email address you registered with, otherwise a new link cannot be generated.
  • Correcting typos

    Until December 14, 2025, you can correct typos yourself in your order overview under "Edit details".

    After the raffles:

    • Wrong name, date of birth, or country?Contact us as soon as possible at tickets@fusion-festival.de.
    • Mistake in the billing address? → You can update it anytime in your order overview under "Edit details".

Festival attendance for guests with disabilities

  • Accompanying person

    If you have a valid festival ticket or Sunday ticket and a disabled person’s pass, with the equivalent of the "B" in the German disabled person's pass, you may bring a person to accompany you. The best way to do this is to contact us in advance by email: barrierefrei@fusion-festival.de.

  • Contact

    We want people with disabilities to feel just as comfortable with us and be able to find their way around just as much as guests without disabilities. This starts with the ticket ordering process.

  • Tickets

    There is no separate ticket allocation, special booking procedure or reduced price for people with disabilities.

    The festival ticket must be obtained through the regular raffles or – if available – via the Kulturkosmos Ticket:Bourse. You can only buy festival tickets in our ticket shop
    Sunday tickets can only be purchased through the regular ticket shop.

    All ticket types are subject to the same conditions and prices as for all other festival guests.

    If you have questions regarding accessibility or on-site support, please contact:
    barrierefrei@fusion-festival.de

Additional tickets for vehicles

  • The right ticket for my vehicle

    This year, additional vehicle tickets will be available for anyone wishing to camp in the camping area with their vehicle. The campsite has been divided into different areas (see this map). If you have a ticket for one of these areas, it takes the pressure off having to arrive as early as Wednesday morning, and you’ll know in advance where on the field you’ll be able to camp with your your vehicle. We hope this will make everyone’s arrival a bit more relaxed.
    Less stress on the road, a quick, smooth landing in the field – that’s the plan.

    Using this decision tree, you can check whether you need an additional ticket for your vehicle and, if so, which one.

    You can end up on the following final nodes:

  • About the car ticket

    It is only absolutely necessary if you end up on a car ticket in our decision tree. A car ticket does not guarantee a fixed, marked-out parking space. The price is €25.

    With 1 car ticket, you get a single entry with 1 vehicle

    • to camping areas B, C, D, E or F.
      A car ticket is always valid for only one of these camping areas, and without it, access to the area is not possible.

    • until Thursday, June 25, 8 am.
      Until then, you will find a place there to camp with your car. After that, the entrances to the camping areas are unfortunately closed.

    Once the car camping areas have closed, from 8 am on Thursday, or once you have left them, or if you do not have a car ticket at all, you can park your car.

    Car tickets have been introduced this year because the number of vehicles heading to the festival site on Wednesday morning is overwhelming the road infrastructure. Year after year, people are arriving earlier in hopes of securing a camping spot with their vehicle. As a result, everyone sort of arrives at the same time, leading to increased traffic jams on the roads. Understandably, this is causing problems for local residents, authorities, or the guests themselves. The new plan is intended to improve this situation and make things more relaxed for everyone - with your support.

    Further information

  • About the island car ticket

    Find out if you need an island car ticket with our decision tree. An island car ticket costs €40 and does not guarantee a specific, marked parking spot, but rather general access to camping area “I”.

    With 1 island car ticket, you get a single entry with 1 vehicle

    • to the camping area I (Island).
      Without this ticket, entry to this area is not possible.

    • until Thursday, June 25, 8 am.
      Until then, you will also find a place to camp with your car there. After that, the entrances to the campsite are unfortunately closed.

    Once the island car camping area has closed, from 8 am on Thursday, or once you have left it, or if you do not have an island car ticket at all, you can park your car.

    Further information

  • About the XL camper ticket

    Find out if you need an XL camper ticket with our decision tree. An XL camper ticket costs €60 and does not guarantee a specific, marked parking spot, but rather general access to camping area “F”.

    With 1 XL camper ticket, you get a single entry with 1 vehicle

    • to the XL camping area "F".
      Without this ticket, entry to this area is not possible.


    PLEASE NOTE:
    Access to the designated camping area with an XL camper ticket is only permitted with a vehicle or a trailer over 6.50 metres in length. The length will be measured on site when checking in.

    If you arrive with an XL camper ticket and your vehicle or both parts of your combination (vehicle + trailer) are each shorter than 6.50 metres in length, then we must park them in the car parks.


    The XL camper tickets are designed to ensure that heavy vehicles travel short distances over unpaved surfaces to prevent damage in wet weather. The fee is necessary as the number of large vehicles has risen sharply. They take up a lot of space and increase the site costs for the festival.

    Further information

  • Parking your car

    You can park your vehicle free of charge in car parks P1–P6 as usual, without a car ticket, and then take your camping and festival gear to the camping area. The best part: You can leave whenever you want, because no one’s blocking you.

    IMPORTANT: Camping and setting up tents is not permitted in this area. It is a car park where vehicles are parked closely together. There is no space for your own outdoor area. However, sleeping in your vehicle will be permitted.

  • Arrival with an XL camper van without ticket

    Without an XL camper ticket, you can only park your vehicle (over 6.50 metres long) at the very edge of lot P6. Vehicles parked there will be lined up closely together to save space.

    IMPORTANT: Camping and setting up camp is not permitted in this area. It is a car park on tarmac or concrete. There isn't any space there for an outdoor area of any kind, such as setting up an awning or something similar.

  • Without a vehicle

    As usual, you can camp without a vehicle in all areas (A, B, C, D, E, F, I) and also pitch your tent next to your friends who need a vehicle ticket.

Camping with a vehicle

  • Purchase of additional tickets for vehicles

    The number of car, XL camper and island car tickets is limited, and you can only purchase them if you already hold a festival ticket. You may purchase a maximum of one of these additional tickets per festival ticket. Tickets will go on sale on 2 dates:

    • April 1 from 6 pm
    • April 16 from 7 pm


    You can purchase the additional ticket via your personal order overview and the “CHANGE ORDER” button.
    After clicking this button, you will be taken to the page listing all additional tickets for vehicles (car ticket, XL camper ticket and island car ticket). You can see there whether tickets are currently available.

    Please remember to refresh the page or reload it on the dates mentioned above so that you can see the quotas that are actually available at the moment.

    There will be no opportunity to purchase a car ticket on site.

  • Camping together with the gang

    Unfortunately, we cannot guarantee that you will be able to camp together, as the pitches are allocated on a first-come, first-served basis. If you wish to camp as a group with several vehicles, you must also arrive together as a group. So please organise yourselves in advance. Set off together or meet up well in advance on the way!

    Camping together for cars and XL campers

    XL campers (all vehicles longer than 6.50 metres) may only park in camping area “F”. With a car ticket for camping area F, you can also stay in this camping area with a vehicle, which is less than 6.50 metres in length, in order to be with your friends with XL campers.

  • Vehicle regulations

    Decision-making guide

    To find out which additional ticket is the right one for your vehicle or your entire vehicle combination, please work through our decision tree.
    IMPORTANT: You only need 1 ticket, whether you have a single vehicle or a vehicle and trailer.

    How is the measurement taken?

    • From the frontmost point to the rearmost point of the vehicle.
    • Caravans and trailers are measured separately, without the towing vehicle but including the drawbar.
    • Bike racks are not included in the total length.

    UNDER 6.50 metres

    Only vehicles with a maximum length of 6.50 metres are permitted in the car camping areas (B, C, D, E, I) and require a car ticket or island car ticket.
    Motorhomes, buses, vans or trailers exceeding this limit are not permitted on the island or in the vehicle camping areas.

    OVER 6.50 metres

    Individual vehicles and trailers over 6.50 metres require an XL camper ticket and must be parked in the separate XL camper areas. You can see where these areas are on this map.
    To camp with an XL camper ticket, your vehicle or trailer must be longer than 6.50 metres. Vehicle lengths will be checked on site.

  • Cancellation of additional vehicle tickets

    Additional vehicle tickets cannot be cancelled individually.

    But you can cancel your entire booking (festival and vehicle ticket) for a total fee of €12.00 until April 30.
    After that, you can only resell your vehicle, XL camper or island vehicle ticket via the Kulturkosmos Ticket:Bourse, which opens on May 5.

  • Arrival

    Before your arrival, you will receive an email from us with important travel information.

    Important: Regardless of the information we provide in advance, you must follow the instructions of the police and our staff on site.

Kulturkosmos Ticket:Bourse

  • Initial information about the Kulturkosmos Ticket:Bourse

    All those who did not register for the raffles or unfortunately were not lucky in the raffles can try again via the Kulturkosmos Ticket:Bourse. Everyobe who already got a festival ticket can also cancel it until April, 30.
    Here is the most important information:

    • An active paid ticket can be resold to a known or random person in our Kulturkosmos Ticket:Bourse. We charge a fee of 10 € for this.
    • The Ticket:Bourse is available for ticket holders from May 5 to June 27, 2026 in the order overview.
    • The buyer must register in our ticket shop by placing an order for a Ticket:Bourse festival ticket from May 5, 2026.
    • As a buyer, you can and must even register again for the Ticket:Bourse by placing a new order. The orders from the raffles are no longer valid.

    More information will be available here in spring 2026.

  • Change name on festival ticket

    Our festival tickets are personalised and cannot be privately transferred or assigned – not even with a power of attorney.

    If you are unable to attend, use the Kulturkosmos Ticket Exchange:
    • You can resell your festival ticket to a specific person using a Direct Code
    • The buyer receives their Direct Code during the ordering process
    • Payment and refunds are handled by us
    • After purchase, the festival ticket is automatically personalised to the new person

    Important
    The name and date of birth on the festival ticket must match those on your photo ID. Otherwise, entry will not be granted.

Clique

  • Purpose and process of cliques

    Many guests only want to attend Fusion with friends. That’s why you can create a clique during the ordering process or afterward in your order overview to take part in the raffles as a group – everyone wins or loses together.

    Important notes:

    • Registration period: December 1–14, 2025 – changes are not possible afterward.
    • The chances of winning remain the same: The size or existence of a clique does not affect the outcome.
    • After the raffles, the clique loses its purpose – each member is responsible for payment, cancellations, etc.
  • Cancellations within a clique

    If a member of a clique cancels their festival ticket or is cancelled by us, this has no effect on the continued existence of the clique with the remaining orders. This is also the case if the cancellation is made by the creator of the clique.

Donations

  • Donations for Fusion Festival or Kulturkosmos e.V. Foundation

    We are very happy about every donation! Donations help support the Fusion Festival and other nonprofit projects of Kulturkosmos. You can donate either to Kulturkosmos Müritz e.V. or to the Kulturkosmos Foundation GmbH.

    • Donations for the Fusion Festival:
      Kulturkosmos Müritz e.V. secures the structures needed for the Fusion Festival. Donations help sustain the festival and its network.

      Kulturkosmos Müritz e.V.
      IBAN: DE90 1505 0100 0530 1009 40
      Reference: Donation Fusion Festival

    • Donations for the Kulturkosmos Foundation GmbH:
      Founded in 2016, the Kulturkosmos Foundation GmbH supports nonprofit organizations committed to art, culture, and social justice. Funding applications can be submitted for projects aiding politically, religiously, or racially persecuted individuals, refugees, and war victims.

      The foundation was established to provide long-term funding for nonprofit initiatives and to cover financial gaps for organizations within the Fusion network. This became particularly relevant after the Fusion-free year of 2017 when many associated nonprofits faced financial difficulties due to the festival’s absence.

      Kulturkosmos Foundation GmbH
      IBAN: DE36 4306 0967 1116 6858 01
      BIC: GENODEM1GLS
      GLS Bank, Christstraße 9, 44789 Bochum

    • Important:
      Do not transfer ticket payments to these accounts – they will be rejected, and the ticket will remain unpaid.

    More details can be found under "Foundation" on the Kulturkosmos website.

Contact

  • Contact for ticket-related questions

    For all questions about tickets and ordering, just send us an email to: tickets@fusion-festival.de. If possible, please enter your order number so that we can deal with your request more easily.

    In case you have questions related to disablities, please get in touch with barrierefrei@fusion-festival.de.