Fusion festival 2022 will take place between June 29 and July 03, 2022, - if possible Red & Black together.
The only possibility to buy tickets for Fusion is in the pre sale found here on our website.
Since considerably more people want to come to the festival than we can sell tickets and all 2021 ticket holders have the opportunity to exchange their 2021 ticket for a 2022 ticket, a raffle will decide the outcome of the remaining cancelled tickets from 2021. To buy a ticket for Fusion 2022 you will have to register for the raffle by placing an order in the ticket area on our website between December 1 and 14, 2021. All our tickets are personalized and only one order per person is allowed. As 2021 ticket holders already have a ticket for Fusion festival 2022, they are not allowed to participate or register for the 2022 raffle. Multiple orders will be disqualified, as we want to ensure equal chances for everyone to win a ticket.
Kulturkosmos e.V. are the only provider for Fusion festival tickets.
Warning! Please be aware and do not accept any offers from third parties!
Any resale is fraud and you will be left with all the costs.
No, it is not allowed to register for the raffle if you already exchanged your Fusion festival 2021 ticket. You will be disqualified if you register for the raffle, and thereby loose your claim for a Fusion ticket.
We are happy to answer any questions regarding orders and tickets that you cannot find here in our FAQs.
Our e-mail address is: firstname.lastname@example.org
Option 1: You can keep your Fusion 2021 ticket and exchange it for a Fusion 2022 ticket. As soon as we start to plan for 2022, we will send you more information about the exact exchange process via email. Please make sure that you are registered with an email address that you access regularly so you that you do not miss any of our deadlines or updates. Please contact us if this is not the case so that we can update your current email address.
Option 2: You can cancel your ticket in your personal order overview. If you cancel your ticket it is no longer possible to exchange it for a Fusion 2022 ticket. You would need to join the raffle again, should you want a ticket for Fusion 2022. You can demand a full refund of the ticket price (220,-€), or chose to donate parts of the ticket price to Kulturkosmos and our network. If you no longer have access to your order overview or if you no longer have the link for it, you can request a new one here: https://tickets.fusion-festival.de/kuko/fsn2021/resend/
As soon as we start to plan for 2022, you will receive more information about the exact exchange process via email. Please make sure you are registered with an email address that you access regularly so you do not miss any deadlines or updates. Please contact us if this is not the case so that we can update your current email address.
You can cancel your ticket in your personal order overview. Cancelling your ticket is a non reversible action, and it is not possible to exchange a cancelled ticket for a Fusion 2022 ticket. We will refund your money within 7 business days to the bank account you provided in the cancellation process. If you no longer have access to your order overview or if you no longer have the link for it, you can request a new one here: https://tickets.fusion-festival.de/kuko/fsn2021/resend/
Click on "Edit details" to the right of your personal details in your order overview. Please note that you can enter different addresses for your invoice and your ticket.
You can cancel your ticket in your order overview. Cancelling your ticket is a non reversible action, and it is not possible to exchange a cancelled ticket for a Fusion 2022 ticket. We will refund your money within 7 business days to the bank account you provided. If you no longer have access to your order overview or if you no longer have the link for it, you can request a new one here: https://tickets.fusion-festival.de/kuko/fsn2021/resend/
After you cancelled your ticket we will refund your money within 7 working days.
No, it is not possible to exchange a cancelled Fusion 2021 ticket for a Fusion 2022 ticket. If you cancelled your ticket but still want to come to Fusion 2022 you must register for the raffle of ticket buying options in December 2021 on our website.
No. You can only buy a Fusion Ticket through Kulturkosmos.
Festival entrance is strictly controlled and only possible with a personalized ticket and a matching valid proof of identity. We would like to warn you once again to not accept offers from third parties! Third party ticket resale is fraud! According to testimony from "cheated" Fusionists from the past years, the money spent on a lost ticket is money lost.
The Ticket Swap Shop is offered and handled exclusively by us, Kulturkosmos e.V., and results in a new personalisation of the swapped/transferred/sold ticket. Multiple orders and/or the purchase of a second ticket for the respective other festival date are considered a violation of our GTC and lead to the disqualification of all tickets.
As Fusion 2021 will not take place, we will not launch the planned Kulturkosmos Ticket Bourse. We would like to apologize to all of you who have hoped and patiently waited for the Ticket Shop Swap to open.
Fusion 2021 ticket holders now have the following options:
1) Exchange your Fusion 2021 ticket to a Fusion 2022 ticket. We will email you all the necessary exchange information, please make sure you have registered with an email address that you check regularily.
2) Cancel your ticket in your personal order overview and get a full refund (220€) or choose to donate a part of the ticket price to Kulturkosmos Müritz e.V. and our network.
Unfortunately we can not offer a re personalization of your tickets. All persons interested in a Fusion 2022 ticket should register for the raffle on our website between December 1-14, 2021.
We have changed our ticket shop. We are using the ticket software pretix for the for the Fusion tickets from this year on. As a result, some things look different or have a different name.
The new software of our ticket shop pretix has been used for the pre-sale of CCC events for years. This brought the pretix team to our attention and we are pleased about the cooperation and the competence behind the pretix project. Kulturkosmos hosts all data and personal information on its own servers, which are protected against unauthorised access according to the current state of technology. Needless to say, we do not pass on personal information to uninvolved third parties.
You can access your order overview via a link consisting of your order number and a 16-digit token. This makes this link practically impossible for third parties to crack. Even with today's fastest computers, it would take centuries to guess this address and retrieve it online.
If an attacker had your order number, they would also need the token with 16 digits out of 36 characters, giving over 22 septillion combinations.
However, it may always be possible to intercept emails or hack email accounts. For accounts with username and password, you need a "forgot password" function, which is nothing more than a token login described above. This means that even with a password, there is no increased security in this scenario.
Unfortunately, the majority of users on the internet use either weak passwords and/or passwords that are used several times. These accesses can be easily guessed or taken over from other databases. Bad passwords are therefore a higher security risk than no password.
Tip: Since almost everything is verified through your email account these days, we advise you to use a trustworthy email provider and (at least at this point) a really secure password!
If you have carelessly passed on your link or opened the page on a strange or unfamiliar device, you can write to us at any time and we will send you an e-mail with a newly generated link.
Please refer to our website for any query regarding the test concept and the infection protection during the pandemic.
Yes, of course.
Kulturkosmos Müritz e.V. as a non-profit association and the organiser of the Fusion and at.tension Festival has established the Kulturkosmos Stiftung GmbH in 2016.
Applications for funding can be submitted to the foundation by non-profit associations that promote art and culture and are dedicated to work for the politically, religiously or racially persecuted, for refugees and victims of war.
The Fusion Festival is organised by Kulturkosmos Müritz e.V., but is primarily realised through the interaction of various groups, associations and collectives. In view of the Fusion-free year 2017 and the resulting possible financial gaps for the participating non-profit associations, Kulturkosmos Müritz e.V. wanted to give these associations the opportunity to submit funding applications.
The cessation of cultural life and the cancellation of the Fusion Festival 2021 means an economic catastrophe for many associations and projects. Their existence is acutely threatened and they receive no or only insufficient state support.
The Kulturkosmos has established a donation fund. This donation pot is intended to help groups whose existence is threatened to the point of extinction to survive in this crisis. We will pay into this pot the donations from the ticket cancellations.
If you want to support Kulturkosmos Müritz e.V., our network and the Fusion and at.tension Festival financially, you are welcome to donate to this account:
Account holder: Kulturkosmos Stiftung
IBAN: DE36 4306 0967 1116 6858 01
You can find more information on Infopage of the Kulturkosmos Müritz e.V. website in the left side menu under "Foundation" ("Stiftung"):
Yes, since Kulturkosmos e.V. is a non-profit association your donation is eligible for tax deduction.
Kulturkosmos has set up a donation fund to support youth work, cultural projects, political work and much more.
You can find the information on the Kulturkosmos website:
https://www.kulturkosmos.de/index_en.php - The list can by found on the "Infopage" in the left side menu under "Foundation" ("Stiftung") or "Fund"("Förderfonds")
If you need a receipt for your donation, please email us at email@example.com and we will send you one.
If this takes longer than a few minutes, please contact us.